FAQS
You asked, we answered
DO YOU OFFER SAME-DAY DELIVERY?
A: As an FBA (Fulfillment by Amazon) seller, our delivery options are determined by Amazon's policies and capabilities. While Amazon does offer same-day delivery for some products in certain areas, this service may not be available for all products or all locations. The availability of same-day delivery for your product will be displayed at checkout and is subject to change based on various factors. We encourage you to check the delivery options available for your product on the Amazon website or contact Amazon's customer service for more information. Please note that we as the seller do not have control over the delivery options offered by Amazon, but we strive to ensure that our products are delivered to our customers in a timely and efficient manner.
CAN I HAVE MY ORDER GIFT WRAPPED?
A: We are sorry but as an FBA (Fulfillment by Amazon) business, we do not offer gift-wrapping services directly. However, Amazon offers gift-wrapping services for many products that are fulfilled through their FBA program. If gift-wrapping is available for your product, you will see an option to add it to your order during checkout. Please note that gift-wrapping options may be limited or unavailable for some products, and additional fees may apply. We encourage you to check the product page or contact Amazon's customer service for more information on gift-wrapping options. Thank you for your understanding.
WHAT IS YOUR RETURNS POLICY?
A: As an FBA (Fulfillment by Amazon) business, our returns process is managed by Amazon's policies and procedures. Amazon has a customer-friendly return policy that allows customers to return eligible products within a specified period of time for a refund or replacement. If you are not satisfied with your purchase, you can initiate a return through the Amazon website or contact Amazon's customer service for assistance. Amazon will provide you with a return shipping label, and once your returned item is received and processed, you will receive a refund or replacement based on your preference. Please note that Amazon's return policy may vary based on the product, and certain products may not be eligible for return. We encourage you to check the product page or contact Amazon's customer service for more information on their return policy. Thank you for your understanding.